Here’s what shipped this week and last on Tines.
Credentials and resources
Control which credentials can be used in Workbench lets admins and permissioned users disable Workbench access for specific credentials, so templates and MCP tools disconnect from Workbench while storyboard templates remain connected.
Authentication
Self-hosted LDAP configuration UI moves LDAP setup from environment variables into the settings center under Access & security → Authentication, with automatic migration of existing configuration on upgrade.
AI and agents
Extend AI Agents with skills lets you attach Agent Skills to AI Agent actions in your stories, giving agents on-demand access to specialized knowledge without duplicating logic.
Workbench for Cases brings a customizable AI assistant directly into every case with full context, supporting Ask mode for questions and Agent mode for updates, plus preset-based access control and activity summaries.
Cases
Manage case templates via API adds endpoints to create, retrieve, update, delete, and preview case templates programmatically.
Add Tines 3B workflows as case actions in Cases lets you select published Tines 3B workflows as case actions after setting up a service account connection.
Admin and monitoring
Customize AI credit usage alerts lets you add custom alerts for AI credit usage beyond the default 80% and 100% thresholds, delivered by email, in-app, or webhook.
Storyboard and workspace
A more flexible events panel makes the events panel float, draggable, and resizable so you can position it anywhere in your storyboard view.
Apps
Support for Tines primitives in Apps lets Apps read cases, records, and resources in your tenant using built-in functions without creating endpoints.
Export App source files lets you download an App’s source code as a zip archive from the Settings tab, choosing the current draft or any saved version.