Hey Folks,
This is mostly related to time filters in dashboards and filters - I couldn’t find a good category for other topics than stories.
This was escalated months ago to our CSM’s, but we haven’t heard back anything useful, other than a revamp that will be done this summer related to time filters.
We had 2 use-cases where we struggled:
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Use Case scenario for long-term : Create a dashboard where we pick the date from 1st of July 2026 to 30th of June 2027, even if right now it’s, let’s say, August 2026. ( for this one we have to update the dashboard daily because We are noticing that only rolling days for the past can be used, but not exact future dates.
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Use case scenario for short-term – sending the End of Shift report 3 times / day ( snapshot of a dashboard).
We’re running a 24/7 operation on 3 shifts and as far as we can tell, we cannot use less than Today ( 24 h ).
We only have the option to select Today - it would be nice to have one report / 8hr shift with a lookback for only that shift.
If we’re using filters within the widgets, we would have to replicate the dashboard 3 times, global time not being an option to be used for our scenario. Cron job for snapshot would allow us to take 3 screenshots / day, however we’re not sure how to get the data for each shift without creating 3 dashboards.