Most of the guides I’ve seen focus on popular third-party tools, but a lot of what I need to automate involves internal APIs that obviously won’t be in any library. I’m curious how people approach building integrations for custom or homegrown systems. Is this straightforward in Tines, and what do I need to know going in?
This is actually one of the things Tines handles really well!
The prebuilt integrations are convenient, but the platform isn’t limited to them. For anything custom or internal, you’d use an HTTP Request action, which lets you call any API endpoint directly. You configure the URL, method (GET, POST, PUT, etc.), headers, authentication, and request body yourself, so if your internal API accepts HTTP requests, Tines can talk to it.
The setup is similar to what you’d do in a tool like Postman: you need to know your endpoint, what authentication it expects, and the shape of the request and response. From there, you build it the same way you would any other action in a story.
A good starting point is the HTTP Request action documentation, which walks through configuration options including authentication methods and custom headers. The API Docs are also useful if you want to interact with Tines’ own API alongside your internal ones.