# 🆕 What's new @ Tines for August 14–20, 2026

**URL:** <https://community.tines.com/t/whats-new-tines-for-august-14-20-2026/300>\
**Category:** Announcements\
**Created:** [August 21, 2026, 2:12pm UTC](https://community.tines.com/t/whats-new-tines-for-august-14-20-2026/300 "2026-08-21T14:12:21Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Spencer](https://dub1.discourse-cdn.com/tines/user_avatar/community.tines.com/spencer/32/76_2.png) [@Spencer](https://community.tines.com/u/Spencer)\
**Post date:** [August 21, 2026, 2:12pm UTC](https://community.tines.com/t/whats-new-tines-for-august-14-20-2026/300/1 "2026-08-21T14:12:21Z")

</div>

Here’s what shipped this week and last on Tines.

# Credentials and resources

[Control which credentials can be used in Workbench](https://www.tines.com/stories/whats-new/control-which-credentials-can-be-used-in-workbench/) lets admins and permissioned users disable Workbench access for specific credentials, so templates and MCP tools disconnect from Workbench while storyboard templates remain connected.

# Authentication

[Self-hosted LDAP configuration UI](https://www.tines.com/stories/whats-new/ldap-configuration-ui/) moves LDAP setup from environment variables into the settings center under Access & security → Authentication, with automatic migration of existing configuration on upgrade.

# AI and agents

[Extend AI Agents with skills](https://www.tines.com/stories/whats-new/extend-ai-agents-with-skills/) lets you attach Agent Skills to AI Agent actions in your stories, giving agents on-demand access to specialized knowledge without duplicating logic.

[Workbench for Cases](https://www.tines.com/stories/whats-new/workbench-for-cases/) brings a customizable AI assistant directly into every case with full context, supporting Ask mode for questions and Agent mode for updates, plus preset-based access control and activity summaries.

# Cases

[Manage case templates via API](https://www.tines.com/stories/whats-new/manage-case-templates-via-api/) adds endpoints to create, retrieve, update, delete, and preview case templates programmatically.

[Add Tines 3B workflows as case actions in Cases](https://www.tines.com/stories/whats-new/tines-3b-workflows-as-case-actions/) lets you select published Tines 3B workflows as case actions after setting up a service account connection.

# Admin and monitoring

[Customize AI credit usage alerts](https://www.tines.com/stories/whats-new/customize-ai-credit-usage-alerts/) lets you add custom alerts for AI credit usage beyond the default 80% and 100% thresholds, delivered by email, in-app, or webhook.

# Storyboard and workspace

[A more flexible events panel](https://www.tines.com/stories/whats-new/a-more-flexible-events-panel/) makes the events panel float, draggable, and resizable so you can position it anywhere in your storyboard view.

# Apps

[Support for Tines primitives in Apps](https://www.tines.com/stories/whats-new/support-for-tines-primitives-in-apps/) lets Apps read cases, records, and resources in your tenant using built-in functions without creating endpoints.

[Export App source files](https://www.tines.com/stories/whats-new/export-app-files/) lets you download an App’s source code as a zip archive from the Settings tab, choosing the current draft or any saved version.